Rossmann Repair Group

About the Business

Specialties

We are Apple laptop repair experts, specializing in repair of spill damaged logic boards at component level. We also provide iPhone data recovery from drop or liquid damage at a level equal or greater to that of large labs that will charge thousands of dollars, at an affordable price. We also provide hard drive data recovery services with a full lab located on-site, where you can speak directly to the technician who will be recovering your data. Whether a drive is clicking, beeping, has platter or heads damage - we can often recover the data.

History

Established in 2008.

I spent four days at LaptopMD in 2009. I grew disgusted at the culture of the place. The idea was to milk the maximum amount of money out of everyone who walked in. Management figured out the upper limit of what someone was willing to spend, and weaved a tale to take it; it was a predatory culture that trickled down to the junior staffers, even though they were not paid commission! Scary. You could FEEL the misery in the air. You were micromanaged by people who know less. On day four I walked out while in the middle of a repair and never looked back. Two years later I had an office, and in three years a store - all built upon opposite ethics. Positive, transparent practices run our company. We can educate you while remaining honest, humble, and respectful to our customers & employees, while remaining financially viable in an expensive city. Our store exists as proof to those who say "you can't run a business the way you do" that yes we can!

Meet the Business Owner

Business owner information

Louis A.

Business Owner

I began working on electronics professionally in 2007 for studios such as Avatar and Progressive Music in midtown Manhattan.  In 2008, I started a service that replaced LCDs on Apple laptops with same-hour service, with my last $268. In 2011, I became a supplier of the LCDs and opened a separate company with the purpose of supplying companies that started where I was in 2008, at the bottom.  By the end of 2011, we stopped outsourcing a lot of our motherboard repair and began doing a lot of it here. This opened the door to a large set of business opportunities.From humble beginnings of $268, we've evolved into a much larger business. We perform all repairs & fulfill all orders out of our storefront in the east village, but haven't forgotten where we came from.You will notice from the second you walk in here that we retain a customer oriented perspective. Pragmatically treating everyone as we would like to be treated if the same thing happened to us is how we run our business.

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